We currently ship exclusively within the United States. We are unable to ship to P.O. boxes, military bases, or diplomatic locations.

Orders are processed within 1–2 business days. Delivery typically takes an additional 5–7 business days. Please allow a total of 6–9 business days for your order to arrive.

For detail information, kindly refer to Shipping Policy.

Once your order ships, you will receive an email with tracking information. You can track your shipment via Track Your Order Page

You can return your order within 30 days of delivery. Items must be unused and in their original packaging. Defective or incorrect items will be returned free of charge. For change-of-mind returns, the customer covers return shipping.

For detail information, kindly refer to Return and Refund Policy

Orders can be canceled before they are shipped. If the order has already been shipped, the standard return process applies.

We accept Amex, Apple Pay, Diner’s Club, Discover, Google Pay, MasterCard, PayPal, Shop Pay, Venmo, and Visa.

For detail information, please refer to out Payment Policy Page

You can contact us by emailing support@apexmallz.com or calling +17027602667. Our support team is available Monday to Friday, 9:00 AM to 5:00 PM (GMT-5).

For further assistance, please visit our Contact Page.